For consumers your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return goods within 14 working days for a full refund.
Your refund will be made immediately on return of the goods. To confirm that you wish to cancel then please contact us, in writing, by e-mail, fax or post. Goods returned should be in a resalable condition. You are responsible for the cost and risk of loss or damage when returning the goods, so you need to pack goods correctly and to take adequate insurance to cover the value of the goods.
In the case of any item of card, paper or envelopes to avoid the cost and necessity of returning incorrect goods, we shall be happy to forward a sample of any single item for you to examine.